Cancellation & Refund Policy

At Sixth Ave Aesthetics, we value our clients and strive to provide the best possible service. To ensure efficiency and fairness for all our clients, we have implemented the following cancellation and refund policies:

Appointments & Cancellations

• A non-refundable retainer fee is required to secure all appointments. This deposit will be applied to your service total.

• Cancellations made less than 24 hours before the scheduled appointment will result in a charge of 50% of the service cost.

• No-call, no-show appointments will be charged 100% of the service cost and may require full prepayment for future bookings.

• Arriving 15 minutes late or more may result in cancellation at the discretion of the esthetician, with fees applied as stated above.

Refunds & Rescheduling

• Retainer fees and service fees are non-refundable under any circumstances.

• Clients may reschedule their appointment once without penalty if notice is given at least 24 hours in advance. Any additional rescheduling will require a new deposit.

• If we need to cancel or reschedule your appointment due to unforeseen circumstances, your deposit will be applied to a future appointment.

Service Satisfaction

• Due to the nature of skincare services, results vary. No refunds will be issued once a service has been rendered.

• If you experience an adverse reaction, please contact us within 48 hours for an assessment and possible service adjustment.

By booking an appointment, you acknowledge and agree to these terms. We appreciate your understanding and look forward to helping you achieve your skincare goals!